1. Information we collect
We collect information you provide when you create an account, request a quote, place an order, contact support, or communicate through order chat.
- Account and contact details, such as your email address and username.
- Order selections, service configuration, game account information, and support messages.
- Transaction references and payment status received from payment processors.
- Technical information such as IP address, browser type, device data, and security logs.
2. How we use information
We use information to provide and secure the service, process orders, communicate progress, respond to requests, prevent fraud, maintain records, and improve the website.
3. Payments
Payments are handled by the payment provider selected at checkout, such as Stripe, PayPal, or Zeno. Those providers process payment credentials under their own privacy policies. QQBoost receives transaction identifiers, status, and limited billing details needed to reconcile and support an order, but does not directly store complete card numbers or crypto wallet credentials.
4. Sharing information
We share information only when needed to operate the service, comply with law, protect users, or complete a transaction. This may include assigned service providers, hosting and security vendors, payment processors, and professional advisers. We do not sell personal information.
5. Cookies and local storage
QQBoost uses cookies and similar storage for sign-in sessions, security, preferences, checkout continuity, and basic performance measurement. Blocking essential storage may prevent account or checkout features from working.
6. Retention and security
We retain information for as long as reasonably necessary to provide services, maintain transaction and legal records, resolve disputes, and protect the platform. Retention periods vary by record type and applicable requirements.
We use administrative and technical safeguards designed to protect information. No online service can guarantee absolute security, so you should use a unique password and protect access to your email and devices.
7. Your choices and rights
Depending on your location, you may have rights to access, correct, delete, or restrict certain uses of personal information. Contact [email protected] from the email associated with your account. We may verify your identity before completing a request.
8. Children and changes
QQBoost is not directed to children who cannot legally consent to the handling of their information. A parent or guardian should contact us if information was submitted without appropriate consent.
We may update this policy as the service or legal requirements change. The updated date identifies the current version.